Shipping & Policies

Shipping

Processing time

The time I need to prepare an order for shipping varies. For details, see individual items.

Estimated shipping times

  • North America : 1 - 3 business days

I'll do my best to meet these shipping estimates, but can't guarantee them. Actual delivery time will depend on the shipping method you choose.

Customs and import taxes

Buyers are responsible for any customs and import taxes that may apply. I'm not responsible for delays due to customs.

Payment Options

Secure options
  • Accepts Etsy gift cards

Returns & Exchanges

I gladly accept exchanges and cancellations

Just contact me within: 5 days of delivery

Ship items back to me within: 14 days of delivery

  • Custom or personalized orders
  • Perishable products (like food or flowers)
  • Intimate items (for health/hygiene reasons)
  • Items on sale
  • Conditions of return

    Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.

    Privacy policy

    SHIPPED TO THE WRONG ADDRESS:
    Please note that MyDesignsByLala will not be held responsible for an incorrect address provided by the customer at checkout.
    I will be able to accommodate address corrections if they are caught by the customer before the order ships. PLEASE MAKE SURE TO DOUBLE CHECK YOUR ADDRESS AT CHECKOUT.
    MyDesignsByLaLa will never use any of your personal information for anything other than mailing your purchased product(s) to you. MyDesignsByLaLa will never contact you for any other reason than clarifying an order or to update you on your purchased shipped item, or occasionally, if there is a sale within the shop. MyDesignsByLala will always protect your privacy to the best of my abilities.

    Frequently Asked Questions

    SHIPPED TO WRONG ADDRESS

    **SHIPPED TO THE WRONG ADDRESS:
    Please note that MyDesignsByLala will not be responsible for an incorrect address provided by the customer at checkout. PLEASE BE SURE TO DOUBLE-CHECK YOUR ADDRESS AT CHECKOUT.

    Sizing details

    All sizing is as approximate as I can get it. If you need a specific size, you will have to be quite specific in explanation.

    Care instructions

    None of my beaded jewelry is water-proof. I do not recommend bathing, washing, or getting the jewelry piece wet outside of plain washing of the hands. Take the jewelry off to bath or go swimming, or wash dishes.

    Gift wrapping and packaging

    I do not gift wrap. My packaging includes bubble wrap inside the bubble wrap envelope.

    Wholesale availability

    I do not offer wholesale availability, but you are welcome to order as many pieces as you wish and there may be a discount available.

    Custom and personalized orders

    Please message me for options.